You will have two sets of login credentials with us. Understanding the difference between the two is very important.
Your Client Area Login details: are created when you first sign up and consists of your email address and a password that you create. With access to the ‘Client Area’ you are able to make payments, submit tickets, and view announcements.
Your Service Login Info is created at checkout. The username must meet certain criteria for approval. Your secure password is generated automatically. Both will be sent to you via email: Your Lion / Siverback service, and will be used to access Your Service via apps and other approved gateways.
PLEASE WRITE THESE DOWN AND KEEP THEM SECURE.
REMEMBER, ALL LOGIN INFO IS CASE-SENSITIVE.
Tuesday, May 5, 2020